Voice biometrics start-up CellMax Systems, Ltd. of Tel Aviv, and Multitek Corp., S.A., of Panama City, announced today that they have signed a Memorandum of Understanding for a five-year distribution agreement to supply CellMax Systems’ identification and verification technology to the region’s growing call center sector. The value of the deal was not disclosed.
CellMax Systems specializes in identification and verification of the human voice for access control. The company’s product suite includes a range of ID management and security applications for the telecom, financial, and security markets, tailored to individual client needs. CellMax Systems’ technology enables higher levels of identification and verification, but keeps costs low by increasing process automation, raising quality of service and reducing wait time to provide a rapid return on investment.
Eran Singer, VP of Sales for CellMax Systems, Ltd., today said, “Multitek is a major force in intelligent solutions provision, telephony, Internet and retail in Latin America and their active involvement in the Panama Canal Free Zone empowers our partnership with the potential to access regional markets easily.”
Daniel Bettsak, Director General of Multitek Corp., stated, “Adding CellMax Systems’ voice biometrics solution to our range of intelligent solutions means added value for our customers, raising their levels of security and controlling access to sensitive customer data at the most reasonable cost. We’re looking forward to making this solution commonplace in the Latin American contact center space, the fastest growing in the world, serving both the Spanish and English language commercial and financial markets as well as the security agencies that protect the Panama Canal region.”